Privacy Policy

Pineneedle Views respects your privacy. This policy explains how we collect, use, and protect your information when you book through our website.

1. Information We Collect

We may collect:

  • Name and contact information

  • Payment details (processed securely through Stripe)

  • Guest information required for reservations

  • Browser/device data to improve website performance

2. How We Use Your Information

Your information is used to:

  • Process your booking

  • Send reservation confirmations and updates

  • Provide customer support

  • Maintain business and tax records

We do not sell or share your information with third parties except trusted providers that enable booking and payment processing.

3. Payment Security

All payments are processed securely through Stripe.
We never store full credit card numbers on our website.

4. Cookies & Website Analytics

Our website may use cookies to:

  • Improve user experience

  • Store basic preferences

  • Track anonymous usage data
    Guests may disable cookies through browser settings.

5. Information Sharing

We only share information with:

  • Payment processors (Stripe)

  • Booking software providers (OwnerRez)

  • Legal authorities when required by law

6. Data Retention

Information is kept only as long as necessary for business, tax, and security purposes.

7. Your Rights

You may request to:

  • Update your information

  • Access stored information

  • Request deletion where legally permitted

8. Contact

Questions? Email us at: pineneedleviews@gmail.com